Never Miss any Business Inquiry.
Get Inquiry Management Software System.
Before you start looking for a inquiry management software you should sit down and draw your lead management process. Only after that, should you look for different, and try to map your requirements with their features.
First things first, what’s purpose of the inquiry management software? Start by listing down the things you want to achieve with it. It could be either or all of the following:
Benefits of Enquiry Management Software (Komm Kiosk):
1. Organizing Enquiries
KOMM KIOSK- An Enquiry management system provides an organized method of classifying and scoring leads as they are captured. They can be organized in multiple ways – by geography, media channel, behavioral traits, engagement period and more. EMS, it can be challenging to coordinate distribution or maintain an appropriate exposure schedule for your admission process.
2. Response Time
Today’s system demands rapid response to an inquiry. Without an inquiry management system, requests to the most likely admission enquiries might be delayed. If some inquiries don’t receive a response in one hour to one day, they have likely moved on to other options. Komm Kiosk allows a school or an institute to schedule automated responses – including requests made during peak hours and off hours – which allow them to maintain contact with enquiries while requests are distributed to the appropriate departments.
3. Enquiry Distribution
In big or small size schools/Institutes, Komm Kiosk provides an organized flow of leads to your counselors. This helps optimize the administrator by distributing leads to appropriate counselors in a timely fashion. The distribution process helps optimize the counselor’s efficiency – and reduces the risk of calling on dead ends.
4. Lead Tracking
With an enquiry management system, school or institute is able to determine an enquiry’s position in the prospect in real-time. Komm Kiosk often promotes accurate sales forecasting, which leads to better operations management of your organization.
5. Transparency of Information
Do you know which enquiry source is best converting into enquiry your prospect/admission? What about the tools that provide the best marketing ROI, at which time enquiries were most efficient, and which counselor have the best conversion ratio? KOMM KIOSK gives you this information so you can make the right business and staff decisions.
6. Invest Your Money In The Right Areas
Enquiries can be generated from various sources like emails, voice telephony, personal visits, web, advertising or any third party reference etc due to which tracking of enquiry source is also very crucial since based on the reports and statistics generated, decision as regards to the effectiveness of future business promotion strategy, advertising media selection can be taken to increase the impact of promotional efforts.
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